Leadership 9 – Manage Performance & Give Feedback

Elevate performance through purposeful communication and accountability. This course equips food and beverage processing leaders with practical, scenario-based learning to apply the performance management cycle and deliver feedback that builds employee competence and confidence. Participants will learn how to set clear expectations, monitor results, recognize strong performance, and address gaps constructively. The course covers the principles and steps for providing positive and corrective feedback, along with effective orientation practices—including key considerations for staff onboarding and temporary foreign worker orientations. With a strong focus on fairness, documentation, and clear communication, this training strengthens engagement, consistency, and long-term performance across teams.