DEI – Serie 4 – Multicultural & Multilingual Leadership

$ 199

Time

1.0 Hours

Modules

3 Lessons

Learning Recognition Framework (LRF) Level

Level 3 & 4

Recognition Certificate

12k Enrolled

Course description

Lead with clarity and confidence across cultures and languages. This course equips managers in the food and beverage processing industry with practical, scenario-based learning to effectively lead multilingual and multicultural teams. Participants will explore how cultural perspectives and communication styles influence collaboration, decision-making, and engagement, while gaining strategies to manage English as a Second Language (ESL) speakers—especially in team and meeting environments. The course covers language diversity in Canada, the benefits of multilingualism, and key concepts such as monolingualism, bilingualism, and trilingualism. By strengthening inclusive leadership and communication skills, managers can reduce misunderstandings, elevate diverse perspectives, and build high-performing, unified teams.

Skills you will learn:

  • Multicultural team leadership
  • ESL communication strategies
  • Inclusive management skills
  • Misunderstanding reduction

Learning Objectives

Upon completing this course, you will be able to:
  • Understand language diversity in Canada by defining monolingualism, bilingualism, and trilingualism and how they show up in workplaces.
  • Recognize the value of multilingualism by identifying benefits for communication, customer service, and team performance.
  • Build language awareness by describing the five key parts of language and exploring interesting facts about English, French, and other world languages.
  • Identify multilingual DEI challenges and opportunities and apply learning through interactive true/false questions with instant feedback.

Who Should Take This Course?

  • Supervisors and managers leading culturally or linguistically diverse teams.
  • HR professionals supporting communication and inclusion initiatives.
  • Emerging leaders seeking to develop global awareness and adaptability.

Course Outline & Major Topics

  1. The Multilingual Workplace
  2. The Key Ingredients of Language
  3. Multicultural & Multilingual Meetings

Course description

This course provides an understanding of Hazard Analysis and Critical Control Points (HACCP) and the importance of having a food safety program. This introductory program outlines how every person working at that facility can have either a positive or a negative impact on food safety. Participants should be able to explain the benefits of a HACCP system, understand hazards and how they can be controlled, and the importance of GMP and Prerequisite Programs.

You will learn that food safety hazards are; biological, chemical, or physical substances that can make a food product unsafe to eat and cause illness, injury or death if consumed. You will also learn how biological, chemical, and physical hazards can be harmful to human health and how to prevent and control them.

Skills you will learn:

Food Safety

Cleaning

Quality Assurance

Hazards

Decumention

Pest Sources

Chemical Hazards

Learning Objectives

Once you have completed the course, you will have obtained the skills to understand the importance and benefits of food safety. What a HACCP system is and who invented it including:

Who Should Take This Course?

Course Outline & Major Topics

What is a Food Safety Program (HACCP System)

*Receive a nationally recognized certificate for participation in this course

$ 199

CA $299

33% off

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This course is available in the following languages:

Online learning

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