- Understand diversity clearly by defining what it is and recognizing how it shows up in everyday workplace interactions.
- Increase self-awareness by identifying stereotypes, noticing how they affect decisions, and using the STOP technique to interrupt bias.
- Create a more inclusive workplace by recognizing what strengthens diversity and what undermines it, then choosing behaviors that build respect.
- Lead and respond effectively by applying strategies for managing diversity, addressing discrimination appropriately, and creating a personal action plan to improve culture.