Time

0.5 Hours

Modules

2 Lessons

Learning Recognition Framework (LRF) Level

Level 3 & 4

Recognition Certificate

12k Enrolled

Course description

Establish fairness, consistency, and accountability in managing attendance and rest periods. In fast-paced food and beverage processing environments, even small attendance issues can ripple into productivity, safety, and team morale. This course provides supervisors and employees with a shared understanding of expectations around punctuality, breaks, and absences—and how consistent time management supports smooth operations. Participants will learn how to recognize early attendance patterns, communicate expectations clearly, and address concerns respectfully before they escalate. By reinforcing transparency and follow-through, organizations can reduce friction, strengthen trust, and maintain an efficient, reliable workplace.

Skills you will learn:

  • Attendance accountability
  • Break-time consistency
  • Pattern recognition
  • Respectful conversations

Learning Objectives

Upon completing this course, you will be able to:
  • Use coaching to improve short-term performance by understanding its purpose and how it supports clear goals and immediate results.
  • Coach with confidence by applying key behaviors like active listening, real-time feedback, and goal setting to drive progress.
  • Build employee skill and confidence through practical coaching strategies that strengthen capability and accountability.
  • Develop long-term growth by distinguishing coaching from mentoring and using the right questions, actions, and everyday mentoring moments to support reflection and career development.

Who Should Take This Course?

  • Supervisors and managers overseeing shift-based or production teams.
  • HR professionals responsible for policy communication and compliance.
  • Employees seeking to understand workplace expectations around attendance.

Course Outline & Major Topics

  1. Understanding Absenteeism and Workplace Patterns
  2. Setting Expectations and Following Through

Course description

Attendance issues may seem small at first—but over time, repeated lateness, extended breaks, and frequent absences can erode fairness, frustrate teams, and create serious performance problems. In this course, we’ll look at how to spot the early signs of attendance concerns and respond in a way that’s clear, respectful, and consistent.
Through case studies, reflection, and everyday strategies, you’ll learn how to set expectations, address patterns before they grow, and follow through in a way that builds trust—not tension.

Skills you will learn:

Food Safety

Cleaning

Quality Assurance

Hazards

Decumention

Pest Sources

Chemical Hazards

Learning Objectives

Who Should Take This Course?

Course Outline & Major Topics

What is a Food Safety Program (HACCP System)

*Receive a nationally recognized certificate for participation in this course

$ 199

CA $299

33% off

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This course is available in the following languages:

Online learning

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